+ How do I use my All-Access Pass once I've purchased one?

This year, All-Access passes are, by default, physical passes only. They will be available for pick up in advance at the Metro theater and on your first visit to the festival.

Physical All-Access passes:

• Your seat will be held for you until 15 minutes before each screening, after which all seats will be open for purchase to the public.
• You will only be able to book yourself a ticket online in advance if you choose this option when checking out. The option will come up once you have checked out.

If you would like to book in advance using your pass:

• Please choose this option when checking out.
• We will set you up with a personalized promo code for booking your ticket.
• Please bring this ticket with you to your chosen events.
• You will also receive a physical pass, but the 15-minute rule will apply.
• (Your seat will be held for you until 15 minutes before each screening, after which all seats will be available to the public.)

+ What can I attend with my All-Access pass?

Depending on the pass you have purchased:

• NWF - All-Access pass: ALL NorthwestFest films (May 9-15)
• RVFF - All-Access pass: ALL Rainbow Vision films (May 16-19)
• NWF & RVFF Combo pass: ALL Northwest Fest and Rainbow Visions films
• Opening night events related to the festival pass purchased
• Any special events/classes related to the festival pass purchased

+ How do I pick up my pass?

• You can pick up your physical pass at the Metro Cinema on your first visit to the festival
• Please bring your purchase receipt with you
• either a printed copy or
• a digital copy (on your phone, tablet, etc.)

+ Are there any exceptions to the films I can attend?

If you have purchased a NWF pass, you are limited to NWF films only. With a RVFF pass, you are limited to RVFF films only. Outside of this, the only limitation is whether they are sold out.

+ Where is the Metro Cinema?

The Metro Cinema is located at the Garneau Theatre at 8712 109 St NW, Edmonton. Please allow yourself a good amount of time to find your parking as the Metro Cinema offers only a limited amount of parking directly behind the venue and along the street. Public transit is always an option! More info on getting to the venue.